General Questions
How long has Norcon Home Solutions been in business?
Norcon Home Solutions has been remodeling homes in the Twin Cities north metro since 1997. We are a locally owned business based in White Bear Lake, MN.
What areas do you serve?
We serve White Bear Lake, Hugo, Lino Lakes, Mahtomedi, Shoreview, Vadnais Heights, Forest Lake, North Oaks, Grant, Dellwood, and surrounding Twin Cities metro communities.
Are you licensed and insured?
Yes. Norcon Home Solutions is fully licensed and insured in the state of Minnesota. We carry general liability insurance and workers' compensation on all projects.
Do you offer free estimates?
Yes. We offer free, no-pressure consultations and estimates for all remodeling projects. Contact us through our website or call (651) 238-6751 to schedule.
Project Questions
How long does a bathroom remodel take?
Every bathroom project is different. Timing depends on the scope of work, the materials you choose, and any permits and inspections. We go over the schedule with you during your free estimate and keep you updated as the work moves along.
How long does a kitchen remodel take?
Every kitchen project is different. Timing depends on the scope of work, the materials you choose, and any permits and inspections. We go over the schedule with you during your free estimate and keep you updated as the work moves along.
How long does a basement finish take?
Every basement project is different. Timing depends on the size, the scope of work, and any permits and inspections. We coordinate all trades — framing, electrical, plumbing, drywall, flooring, and trim — under one roof.
What happens if something unexpected comes up during the project?
If anything changes during the project, we talk to you first — always. We never proceed with changes that affect cost or scope without your approval.
Do you clean up during the project?
Yes. We clean up every day. Your home is treated with respect throughout the entire project. We also do a thorough final cleanup when the job is complete.
Do you pull permits?
Yes, when permits are required we handle the filing through your city's building department, so you don't have to.
Bathroom Questions
Can you replace my bathtub with a walk-in shower?
Yes. We handle walk-in showers and tub-to-shower conversions from demolition through finished tile. The shower is waterproofed before tile goes up, and we go over the details with you during your free estimate.
Can you replace just my shower or tub surround instead of the whole bathroom?
Yes. We remove worn, damaged or outdated shower and tub surrounds and replace them, with waterproofing behind the new surface.
Do you waterproof behind the tile in a shower?
Yes. Every shower and tub surround is waterproofed before tile goes up.
Can you change the layout of my bathroom or add storage?
Yes. Changes range from a full gut remodel, where the room is stripped to the studs and rebuilt, to smaller changes that make the room work better, including added storage. Permits for layout changes go through your city's building department, and we handle that filing for every project that requires it.
Can you help me choose a vanity and countertop?
Yes. We help you choose the vanity and countertop, with granite or quartz options, and coordinate the faucets, lighting and ventilation fan with the rest of your remodel.
Kitchen Questions
Can you add an island or open up my kitchen?
Yes. We work with you on the layout, from adding an island or opening up the floor plan to a full gut remodel, and go over your options during your free estimate. Under-cabinet, pendant and recessed lighting is coordinated with the remodel.
Do you install new cabinets and granite or quartz countertops?
Yes. We install new cabinets, custom storage, and granite and quartz countertops.
Do I need a permit for a kitchen remodel in Minnesota?
Basement Questions
Can you finish my whole basement, including a bathroom?
Yes. We handle basement finishing from framing through final trim, including bathroom rough-ins and finished basement bathrooms. Norcon coordinates the framing, electrical, plumbing, drywall, flooring and trim.
What can a finished basement be used for?
Rec rooms, home offices and guest suites. We go over what you want the space to do during your free estimate and plan the project around it.
Window & Door Questions
Can you replace just one window or door?
Yes. We replace a single window or door, or every window and door in the house. Replacement windows are double or triple pane, and entry doors are steel or fiberglass.
Do you work on older homes with non-standard window sizes?
Yes. Older homes often have non-standard window sizes. We handle custom orders and proper framing adjustments, flash each window, insulate and air-seal around the opening, and finish the trim.
Repairs & Small Project Questions
Can you repair water damage from a leak, including insurance claim repairs?
Yes. We rebuild damaged drywall and flooring after a leak, including repairs covered by insurance claims.
Can you update just one room?
Yes. A single-room refresh covers flooring and paint, completed as one coordinated project with cleanup included.
Can you complete repair items from a home inspection or get my house ready to sell?
Yes. We complete repair items from a buyer's or seller's home inspection to a clear written scope of work, and we handle pre-listing paint, flooring, drywall, tile and fixture updates.
Pricing Questions
How do you price your projects?
We provide a written scope of work and a clear quote before any work begins. If anything changes during the project, we talk to you first.
Do you require a deposit?
We discuss payment terms during the estimating process. We never ask for full payment upfront. Contact us for specifics on your project.